SaaS Metrics Dashboards | iKemo

SaaS Metrics Dashboard — MRR, Churn, LTV, and ARR in Real Time

Stop updating spreadsheets. Get a live dashboard pulling from Stripe, your CRM, and your product database — so your team always knows the numbers that drive the business.

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You're Running a SaaS Business Off Spreadsheets and Gut Feel

Most SaaS founders and operators know their MRR approximately. Churn is "around X%." Which pricing tier has the best LTV? Nobody's totally sure. The CEO is updating a Google Sheet at the end of every month, the sales team tracks pipeline in HubSpot, and product analytics live in Mixpanel. None of it is connected, and none of it is automatically up to date.

The board deck gets assembled manually every quarter from five different sources — a Stripe export here, a HubSpot snapshot there, a product metric pulled from Mixpanel. Revenue forecasts are educated guesses. When a board member asks "what's our net revenue retention?" someone has to go build that number before they can answer.

iKemo builds SaaS metrics dashboards that pull directly from Stripe, your CRM, and your product database — so MRR, churn, LTV, and CAC are always current, always consistent, and available to the whole team without anyone building a report first.

What We Build

Revenue & Subscription Metrics

Live MRR, ARR, net revenue retention, expansion MRR, contraction MRR, and new MRR — broken down by plan, cohort, and acquisition channel. Pulled directly from Stripe or Chargebee so the numbers are never out of date.

Churn & Retention Analysis

Monthly and annual churn rates, churn by segment and plan tier, at-risk account identification, cohort retention curves, and time-to-churn by acquisition source. Know which customers are at risk before they cancel.

Growth & Unit Economics

CAC by channel, LTV:CAC ratio, payback period, trial-to-paid conversion rates, product activation metrics, and the full pipeline-to-revenue funnel from your CRM. The numbers your investors and board ask for, always ready.

How a SaaS Metrics Dashboard Engagement Works

Discovery

We start with a call to understand your business model, billing structure, and the specific metrics your leadership, investors, and go-to-market teams need to see on a daily and weekly basis.

Metric Definition

We define every metric with you — MRR, churn, NRR, LTV, CAC — using formulas that match your business model and billing structure. No assumptions, no one-size-fits-all defaults.

Data Audit

We map your billing platform, CRM, product database, and any other relevant sources — documenting what data is available, what's reliable, and what needs transformation before it can feed the dashboard.

Build

We connect your sources, build the data pipeline, and develop dashboards tested against your actual Stripe and CRM data — validated so every number matches what you'd get if you calculated it manually.

Launch & Iteration

We walk your team through the dashboard, configure role-based access so each person sees the view relevant to them, and stay engaged for iteration cycles as you validate the metrics against your existing reports.

Why SaaS Companies Choose iKemo

Connected to your actual Stripe data

No manual exports, no CSV uploads. We connect directly to the Stripe API so your revenue metrics update in real time — the moment a subscription upgrades, downgrades, or cancels, the dashboard reflects it.

Aligned with investor-grade definitions

MRR, churn, and NRR defined consistently — using the formulas your investors recognize — so you stop debating the formula in the board meeting and start discussing what the numbers mean.

Built for the whole team

The CEO sees ARR and net revenue retention. Sales sees pipeline and conversion rates. Customer success sees at-risk accounts and churn signals. Each role gets the view that's relevant to their decisions — not one overwhelming dashboard for everyone.

Grows with your stack

Add Salesforce when you move upmarket. Add Intercom for support metrics. Add Mixpanel or Amplitude for product funnel data. The dashboard architecture we build scales with your tooling — you're not locked into the stack you had at launch.

SaaS Metrics Dashboard — Frequently Asked Questions

Which billing platforms do you connect to?

Stripe is our primary integration, but we also connect to Chargebee, Paddle, Recurly, and Braintree. For usage-based billing, we can connect directly to your database or data warehouse.

How do you define MRR — what if we have annual contracts?

We define metrics with you during discovery to match your business model. Annual contracts, usage-based billing, and hybrid plans all get handled correctly — not defaulted to a one-size-fits-all formula.

Can this feed our board reporting?

Yes. Many clients use their iKemo dashboard directly in board decks — the dashboard exports clean charts and the underlying data is always current, so there's no manual assembly before meetings.

What if we don't have a data warehouse?

Not a problem. We can set one up (ClickHouse or PostgreSQL) as part of the engagement, or connect directly to your source systems for smaller setups where a warehouse isn't necessary yet.

Ready to Know Your Numbers Without the Spreadsheet?

Let's connect Stripe, your CRM, and your product data into a single SaaS metrics dashboard your whole team can use.