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BI Dashboard E-Commerce

Customer Lifetime Value Analytics: Know Who to Keep, When to Act

Platform: Custom

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The Challenge

What We Were Solving

Marketing dollars were bleeding on customers who'd never return. The team had no visibility into which customers were about to churn, who was worth retaining, or what a customer would actually spend over their lifetime—just gut feelings and guesswork.

Our Solution

How We Built It

We integrated fragmented customer data into a single analytics platform revealing the full customer story. Built dashboards tracking churn patterns, subscription health, cohort behavior, and lifetime value predictions—giving the team a crystal-clear view of who to nurture and when to intervene.

The Results

What We Delivered

18% reduction

Customer churn

+27%

Average lifetime value

+35%

Repeat purchases

Real-time

Churn risk detection

Cut churn by 18% by catching at-risk customers early, grew average lifetime value by 27%, and launched targeted campaigns that drove repeat purchases up 35%.

Want Results Like These?

Let's talk about your data, your KPIs, and what's possible.